What Information We Collect and Why
We collect personal information in a few specific situations: when you register your account, when you make a deposit or withdrawal, and when you contact our support team. This includes your name, email address, contact number, and payment identifiers linked to Touch 'n Go eWallet, Boost,
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or GrabPay transactions. We also log device and session data — browser type, IP address, and pages visited — to keep your account secure and identify unusual activity. We do not collect more than we need. Financial records tied to DuitNow or FPX transfers are retained
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to meet our internal transaction audit requirements and are not shared with marketing third parties. Where our platform serves you based on your location, access depends on whether local law in your region permits it. If you are accessing from Kuching or elsewhere in Malaysia, the
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same data standards apply across your account. Cookie data is collected automatically when you browse; you can manage this through your browser settings at any time. We process your data only for account operation, fraud prevention, and service communication — nothing else.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.